Contact

We’re here to help. Most questions can be answered quickly by our support team.

If you need help with your Hair Straightening Brush, an order, or anything else, please send us a message and we’ll get back to you as soon as possible.

Our typical response time is within 24 hours on business days.

Before Contacting Us

Many questions can be solved quickly with the information below.

Need Help Using Your Brush?

If you're having trouble getting the results you expected, small adjustments often make a big difference.

For best results:

• Use the brush on dry, brushed hair
• Work in small sections
• Choose the correct temperature setting for your hair type
• Brush slowly from root to tip

If you're unsure which setting to use, our support team can help.

Refund Requests

If you are contacting us regarding a refund under our 30-Day Performance Guarantee, please include your order number in your message.

Please note:

• The product must be opened and tested to qualify for a refund
• Refund requests require video proof of use
• Our team will first help ensure the product has been used correctly

You can review the full policy on our Guarantee Page.

Order Support

If your message is about an order, please include:

• Your order number
• The email used at checkout
• A short description of your question

This helps us resolve your request much faster.

Send Us a Message

Please fill out the contact form below or email us directly.

Support Email:
support[at]contourcommerce.com

Our team will respond as soon as possible.

Our Goal

Our goal is simple: happy customers with great results.

If you have questions or need help getting the best performance from your brush, we’re always glad to assist.

Thousands of customers use our brush every day with great results. If you need help, we’re here to make sure you get the same experience.